Terms of service

Terms of Service

Imperial King & Co.

Overview

This website is operated by Imperial King & Co. Throughout the site, the terms “we”, “us” and “our” refer to Imperial King & Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction while using the Service.

Any breach of these Terms will result in an immediate termination of your services.

Product Information

We strive to display product descriptions, specifications, and images as accurately as possible. However, we do not guarantee that all product descriptions, colors, or details will be completely accurate due to differences in device displays or manufacturer specifications.

Imperial King & Co. reserves the right to modify product descriptions, pricing, and availability at any time without notice.

Pricing & Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you via the email or phone number provided at the time the order was made.

Order Acceptance

Your order is considered accepted only once it has been processed and shipped. We reserve the right to cancel or refuse any order for reasons including but not limited to:

Suspected fraud
Incorrect pricing
Product availability
Payment verification issues

Shipping

Orders are typically processed within 24–48 hours.

Delivery times are estimates provided by shipping carriers and may vary depending on location, weather conditions, holidays, or other factors beyond our control.

Imperial King & Co. is not responsible for shipping delays once the order has been handed over to the carrier.

Lost, Stolen, or Damaged Packages

Imperial King & Co. is not responsible for packages that are lost, stolen, or damaged during transit.

Customers are responsible for contacting the shipping carrier directly to file claims.

Shipping insurance is recommended when available.

Returns & Refunds

All returns and refunds are subject to our Refund & Return Policy. By placing an order, you agree to the terms outlined in that policy.

Intellectual Property

All content on this website, including logos, branding, images, graphics, and text, is the property of Imperial King & Co. and may not be copied, reproduced, or distributed without written permission.

Fraud Prevention

Imperial King & Co. reserves the right to cancel orders that appear suspicious or fraudulent.

We reserve the right to collect and provide order information, shipping confirmation, and delivery records to payment processors to dispute fraudulent chargebacks.

Limitation of Liability

Imperial King & Co. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.

Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.

Chargeback & Payment Dispute Policy

By completing a purchase with Imperial King & Co., the customer acknowledges and agrees to all store policies, including our Shipping Policy, Refund Policy, and Terms of Service.

Customers agree to contact Imperial King & Co. directly to resolve any issue before initiating a chargeback or payment dispute with their bank or payment provider.

In the event of a payment dispute or chargeback, Imperial King & Co. reserves the right to submit the following evidence to the payment processor: